At Simran Packers & Movers ("we," "our," or "us"), your privacy is our top priority. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) when you visit our website and use our logistics, packing, and relocation services across India.

1. Information We Collect

   When you request a quote, fill out a callback form, or contact us regarding our shifting services, we may collect the following information:

   • Personal Identification Data: Full Name, Email Address, and Phone Number.
   • Relocation Details: Origin and destination addresses, the type of goods being moved (residential, corporate, or industrial), and preferred shifting dates.
   • Technical Data: IP address, browser type, and basic usage data collected through standard cookies to improve website performance.

2. How We Use Your Information

   The information we collect from you is used exclusively to provide and improve our logistics services. Specifically, we use your data to:

   • Calculate accurate cost estimates and generate moving quotes.
   • Contact you regarding your inquiry or booked relocation.
   • Coordinate the safe transport and delivery of your goods.
   • Improve our website functionality and customer service experience.

3. Data Protection and Security

   We implement a variety of standard security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of authorized personnel who are required to keep the information completely confidential. We do not ask for sensitive financial details (like credit card numbers) directly on our web forms.

4. Third-Party Disclosure (We Do Not Sell Your Data)

   We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third-party partners who assist us in operating our website, conducting our business, or servicing you (such as freight partners), so long as those parties agree to keep this information strictly confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Cookies

   We use basic cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

6. Consent

   By using our website and submitting your information through our quote or contact forms, you consent to our Privacy Policy.

7. Contacting Us

   If there are any questions regarding this privacy policy or if you wish to update or delete your personal data from our records, you may contact us.